InterContinental Hotels Group has launched a new meetings and events booking tool across 23 of its Australian and New Zealand properties.
InterContinental Hotels Group (IHG) has launched a new meetings and events booking tool across 23 of its Australian and New Zealand properties, giving meeting attendees a seamless way to book their hotel rooms and planners a more efficient process to work with IHG hotels.
The GroupMAX reservations technology, developed by US-based Passkey, allows hotels, event planners and delegates to fully automate their group reservations process, offering more convenience, greater economic value and a more streamlined meetings process for all parties.
Hosted entirely online, GroupMAX is designed for use by any standard web browser or smartphone. It is also equipped to handle various unique business needs including multiple types of events and attendees, as well as a wide range of booking methods, payment types, languages and currencies.
Anne Gill, IHG director, commercial, Australasia, is confident the new tool will foster tighter relationships between its hotels, clients and guests, and believes its deployment will provide the hotels with actionable insights into their MICE (Meetings, Incentives, Conferences and Exhibitions) business.