ISS has been chosen to supply facility services to a large pharmaceutical company with sites in Switzerland, Germany, Austria and Slovenia.
Novartis, an international provider of healthcare solutions based in Basel, Switzerland, has awarded ISS the delivery of integrated facility services at 22 sites, including production plants and other facilities, across the four countries as of 1 January 2013. ISS will become the future supplier of facility services to Novartis sites in Switzerland, Germany, Austria and Slovenia.
In the selection process Novartis was driven by the need to find a solution whereby facility management could be delivered in a more standardised way, ensuring consistent quality and service levels across sites. Many of the sites in the scope have outsourced service provision today, albeit through a large number of different organisations. This project will mean that the majority of services in the future are delivered through one company. The contract will cover five sites in Switzerland, 11 sites in Germany, two in Austria and a further four in Slovenia.